Privacy Policy

Who we are

At KiwiBundle, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our e-commerce website and Chrome extension. By accessing and using our services, you agree to the terms and practices described in this Privacy Policy.

2. How We Use Your Information

We use the information collected to provide and enhance our services:

2.1. Order Fulfilment: We use your personal and payment information to fulfil your orders and deliver the products you’ve purchased
2.2. Communication: We may use your contact details to communicate with you about your orders, provide order updates, respond to your inquiries, and provide customer support.
2.3. Website and Extension Improvement: We analyze the browsing information to enhance the functionality, usability, and security of our website and Chrome extension. This analysis helps us understand user preferences and improve our offerings.
2.4. Marketing: If you have provided your consent, we may use your information to send you marketing communications about our products, promotions, and other relevant content. You can unsubscribe from these communications at any time

3. Information Sharing

We may share your information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in processing orders, payment transactions, and other functions necessary to provide our services.
3.2. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property. This may include sharing information with law enforcement or government agencies when necessary.

4. Data Security

We are dedicated to protecting your personal information:

4.1. Data Protection Measures: We have implemented a range of technical and organizational measures to secure your data against unauthorised access, disclosure, alteration, and destruction.
4.2. Secure Transactions: When you make a purchase, your payment information is processed securely through encrypted connections to safeguard it from interception by third parties. It’s important to note that we do not store your payment information on our servers.
4.3. Access Control: Access to your personal information is restricted to authorised personnel who require access for specific tasks, such as order processing and customer support
4.4. Regular Security Audits: We conduct routine security audits and reviews of our systems to identify and address potential vulnerabilities.
4.5. Data Encryption: We use encryption technologies, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS), to protect data transmitted between your browser and our servers.
4.6. User Responsibility: While we take stringent measures to protect your data, you also play a critical role in maintaining the security of your account. Please keep your login credentials secure and do not share your password with others
4.7. Data Breach Response: In the unlikely event of a data breach, we have established protocols to respond promptly and effectively to minimise any potential harm. We will notify affected users and relevant authorities as required by applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once we no longer require your data, we will securely delete or anonymise it.

6. Cookies and Tracking

We use cookies and tracking technologies to enhance your browsing experience. You can modify your browser settings to reject cookies, but this may affect your user experience

7. Children’s Privacy

Our website and Chrome extension are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected data from a child, please contact us, and we will promptly address the issue.

8. External Links

Our website and Chrome extension may contain links to external websites or resources. We are not responsible for the security practices or content of these external sites. We encourage you to review the privacy policies and terms of use of any external sites you visit.

9. Your Responsibility

While we take every precaution to protect your data, you share in the responsibility for maintaining security online:

9.1. Please be cautious with the information you share on our website and Chrome extension
9.2. Keep your login credentials secure and do not share your password with others

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or to comply with legal requirements. The most recent version will be posted on our website. We recommend reviewing this policy periodically

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: kiwibundle@gmail.com